HARPER AUTO WASH TERMS AND CONDITIONS

Last Amended: October 16, 2020

Harper Auto Wash, LLC requires that you agree to the following terms and conditions:

Your Harper Auto Wash membership will automatically renew each moth on the anniversary date of the initial sign up date. The membership fee will be charged on the your billing card each month on the renewal date.

You may be deactivate your membership by emailing wash@harperdealerships.com or by phone at 865-691-5551. Please ask for Mike Weber. If you deactivate your membership it is still valid until the end of the monthly purchase anniversary period (i.e., if the membership is purchased on the May 15th and you cancel on June 30th, the membership runs until July 15th). No credits or refunds will be given for partial months.

In the event Harper Auto Wash is unable to receive payment from you for reasons such as expiration, non-sufficient funds, or change in information, your membership will be halted immediately, and the you will not be able to wash your vehicle. If Harper Auto Wash is able to collect payment for your membership within to 10 days after being halted, your membership will continue with your current membership period. If Harper Auto Wash is not able to collect payment for your membership after 10 days from the halted date, your account will be automatically deactivated. If your account deactivates, it must be reactivated at our current retail pricing.

Membership is only valid for the vehicle registered with Harper Auto Wash. If you transfer your sticker to another vehicle without proper authorization from Harper Auto Wash, your membership could be terminated. Membership is only transferable upon purchase of a new or different vehicle and upon official notice to Harper Auto Wash.

Membership is not valid for vehicles that cannot fit on the conveyor or are unable to ride through the tunnel.

Harper Auto Wash is valid for personal use only and not valid for commercial vehicles.

Harper Auto Wash reserves the right to cancel, amend, or change this program anytime and also reserves the right to suspend car wash privileges.

Although this is an unlimited use car wash membership, the car wash equipment is mechanical and may occasionally be unavailable due to repairs, maintenance or weather related events.

Damage and Liability Limitation:

We are not responsible for any damage related to pre‐existing conditions (tears, scratches, dents, stains, odors, etc.) or accessories and components (automated windshield wiper systems, wiper blades, rear window wipers, loose interior trim or exterior moldings, exterior mirrors, trailer hitch caps, roof racks, power antennas, insignias, aftermarket accessories, magnetic signage, running boards, hood ornaments, or alloy, chrome or mag wheels, headlights, rear lamps, or reflectors, etc.). We are only responsible for damage that is directly caused by our equipment while your vehicle is being washed, so long as the damage (i) does not involve a pre-existing condition, accessory or component of your vehicle, (ii) does not arise out of your negligence or misconduct, or (iii) is not caused directly or indirectly by another customer’s actions.

Our entire liability for providing services is limited to the invoice amount for the service we provide, except for any damage that directly results from our equipment while your vehicle is being washed so long as the damage (i) does not involve a pre-existing condition, accessory or component of your vehicle, (ii) does not arise out of your negligence or misconduct, or (iii) is not caused directly or indirectly by another customer’s actions. Further, we will not pay for your litigation costs or attorney’s fees in any claim or lawsuit against us, and we will seek reimbursement of our litigation costs and attorney’s fees should we prevail in any such claim or lawsuit.

We are responsible for any damage we cause while driving your vehicle and for anything we break or damage in the course of providing our service, so long as the damage did not involve a prior condition.

AUTOMATIC RENEWAL CHARGE AUTHORIZATION

I UNDERSTAND THAT BY SUBSCRIBING TO HARPER AUTO WASH PROGRAM, , I WILL CONTINUE TO BE CHARGED THE MONTHLY FEE INDEFINITELY UNLESS I DISCONTINUE AS PER THE PROGRAM PROCEDURES FOR UPGRADES, DOWNGRADES, CANCELLATION. I AGREE TO MAKE PAYMENTS OF THE MONTHLY FEE PERMITTED UNDER THIS AGREEMENT. I UNDERSTAND THAT MONTHLY CHARGES PERMITTED UNDER THIS AGREEMENT WILL BE MADE ON THE SAME DAY EACH MONTH. I UNDERSTAND THAT MONTHLY CHARGES PERMITTED UNDER THIS AGREEMENT MAY BE INCREASED WITHOUT NOTICE. HARPER AUTO WASH, LLC WILL BE THE BILLING PARTY SHOWN ON YOUR BILL.

Please e-mail wash@harperdealerships.com if you have any questions.

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