It is NOT a hand wash. We have a state-of-the-art, Automatic Wash Tunnel along with a brush prep. Members who have purchased a +Interior Reboot package receive the Finish Lane experience.
Yes! Visit your nearest Harper Auto Wash to ask about our current multi-car offers!
The height limit for vehicles is 7 feet 6 inches. Tires cannot exceed 305. Cars cannot be lower than 4 inches.
Unfortunately, no. Each UNLIMITED pass is tied to a single vehicle either with a unique RFID sticker or by a license plate number.
Yes! Our outside, self-serve vacuums are available for all customers.
Yes! We have single-wash options at all locations.
Yes! We welcome vehicles of all shapes, sizes, and…roofs! Just please make sure that the top is in place and waterproof.
While we would love to say that we can wash ANY vehicle, the reality is that it might not be best for either party. There are certain vehicles that we cannot accept due to after-market parts, bike racks, hitches, rust, age, and so on. If you are ever questioning your vehicle, please speak to a team member onsite, before entering the wash. They are always more than happy to help!
We check truck beds because we know days are busy, and sometimes it’s easy to forget what was placed in your truck bed (i.e., tools, garbage, firewood, etc.) This is to make sure there is nothing that could potentially damage our car wash and, most importantly, other vehicles.
We believe that our customers expect a higher level of personalized service so we want to ensure your car is cleaned to the best possible condition. It is our responsibility to make sure each car arrives at the end of our tunnel clean, shiny, and dry. That said, we ask that you also do your part and make sure that you follow the guidelines we have in place to ensure a clean, shiny, and dry wash every time.
If a fingernail is required to scrape off the material, our brushes won’t do the same on the first try. Luckily, with any of our Harper Auto Wash UNLIMITED Pass options you get unlimited washes. The bug guts won’t have a chance to get baked on! The more often you visit, the better off your car will be.
If you add the Interior Reboot service to your wash, you can get your interior cleaned each time you visit!
We want to be transparent. While we are confident in our abilities to give your car a great experience, sometimes accidents happen, and when they do, our team is readily equipped to respond. So please let us know if there are any issues. That said, we ask that you also do your part and make sure that you follow the guidelines we have in place to ensure a clean, shiny, and dry wash every time. Harper Auto Wash is only responsible for damage due to equipment malfunctions. There is signage at our site before you enter the wash that explains in detail requirements to wash, what we are not responsible for, and ultimately, 'enter at your own risk'.
We always recommend speaking to our team members on site. They are at your service! However, if you ever need to get ahold of us off site, shoot us an email to any of our store email addresses:
alcoawash@harperautowash.com
beardenwash@harperautowash.com
hvwash@harperautowash.com
parksidewash@harperautowash.com
The best way to cancel your UNLIMITED Pass is online under the My Account tab.
Please visit a Harper Auto Wash location to transfer your UNLIMITED Passto a different vehicle.
Yes. You can change your UNLIMITED Pass online under My Account.
Your UNLIMITED Pass will continue to be active until your next billing date. You will not receive a refund but you may continue to wash your car during this time.
No, you will not receive a refund. Your UNLIMITED Pass remains active and you may continue to use our services until your next billing date.
You can update your credit card information online under My Account.
Yes! Your UNLIMITED Pass is valid at all Harper Auto Wash locations.
No. Not at all!
Yes. Yes. Yes. We welcome anyone to come use our services!